Privacy Policy

Effective Date: 2026-05-15

Welcome to SaveSmart.lk. This Privacy Policy explains how Savesmart (Pvt) Ltd ("Savesmart", "we", "our", or "us") collects, uses, stores, discloses, and protects your personal information when you access or use our website, services, and digital membership platform. By using Savesmart.lk, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Company Name

Savesmart (Pvt) Ltd

Registration No.

PV00363428

Registered Address

556/1/15, 5th Lane, Pitipana Town, Homagama, Sri Lanka

Email

support@savesmart.lk

Phone

+94 70 630 2900

2. Information We Collect

We may collect and process the following information:

Personal Information

  • • Full name
  • • Email address
  • • Mobile phone number
  • • Date of birth
  • • Residential/billing address
  • • Membership information

Location Information

Location-related data for location-based offers, partner recommendations, and improved user experience.

Account Information

  • • Username and password
  • • Membership status
  • • Login history
  • • Account preferences

Technical Information

  • • IP address
  • • Browser type & version
  • • Device information
  • • Operating system
  • • Website activity & analytics
  • • Cookies & tracking technologies

3. How We Use Your Information

Create and manage membership accounts
Issue and maintain digital membership cards
Verify member identity
Provide access to discounts and offers
Process membership applications and payments
Communicate important account information
Provide customer support
Improve website functionality and UX
Detect fraud and unauthorized activities
Comply with legal obligations

4. WhatsApp Communications

Savesmart may communicate with members through WhatsApp for:

Membership notifications Customer support Service updates Promotional announcements

Note: Members may request to opt out of promotional WhatsApp communications at any time.

5. Payment Information

Payments are processed through third-party payment providers, including PayHere and direct bank transfers.

Security Notice

Savesmart does not store or retain credit card, debit card, or other sensitive payment information on its servers. All payment transactions are processed securely through authorized payment providers.

6. Sharing of Information

Savesmart does not sell, rent, or trade personal information to third parties.

We may share information with:

  • Payment service providers
  • Hosting and technology service providers
  • Business partners solely for membership verification and redemption purposes
  • Government authorities, regulators, or law enforcement agencies when legally required

7. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction. However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

8. Cookies and Tracking Technologies

SaveSmart.lk uses cookies and similar technologies to:

Improve performance

Remember preferences

Analyze traffic

Enhance UX

Users may disable cookies through browser settings. Certain website functions may not operate properly if cookies are disabled.

9. Data Retention

Personal information will be retained only for as long as necessary to:

  • Provide services to members
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

Inactive accounts may be retained for administrative, legal, or security purposes.

10. User Rights

Users may request to:

Access personal information held by Savesmart
Correct inaccurate information
Update account details
Request deletion of personal information
Withdraw consent where applicable

Requests may be submitted by contacting support@savesmart.lk.

11. Third-Party Links

The Savesmart website may contain links to third-party websites or services. Savesmart is not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of such websites before providing personal information.

12. Children's Privacy

Savesmart services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from individuals under the age of 18 without parental or legal guardian consent.

13. Changes to This Privacy Policy

Savesmart reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the revised Privacy Policy.

14. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

15. Contact Information

For questions regarding this Privacy Policy, please contact:

Company

Savesmart (Pvt) Ltd

Address

556/1/15, 5th Lane, Pitipana Town, Homagama, Sri Lanka

Email

support@savesmart.lk

Phone

+94 70 630 2900